This Privacy Policy explains how The Mary McConnell (“we,” “us,” or “our”) collects, uses, and shares information when you visit https://themarymcconnell.com, book a call, purchase a digital product, join an email list, or otherwise interact with our services. We wrote this in plain English so you can feel informed—not overwhelmed—about how your information is handled.
Our work focuses on RTT hypnotherapy and trauma-informed coaching for narcissistic abuse recovery and survivors of domestic violence. We take care with the personal information you share with us.
1. Who we are
Business name: The Mary McConnell
Website: https://themarymcconnell.com
Email: [email protected]
Phone: 352-549-0356
We provide educational content, digital hypnosis and coaching products, and coaching / RTT-related sessions for adults seeking support in recovery and personal growth.
2. Information we collect
We collect information you choose to give us and information that is collected automatically when you use the site.
Information you provide
- Contact and inquiry forms — name, email address, phone number (if you share it), message content, and any other details you include.
- Booking and scheduling name, email, phone, preferred time, and notes you add when booking a discovery call or session (for example through GoHighLevel / LeadConnector booking tools).
- Email and communications — your email address and preferences when you subscribe to updates, download a resource, or reply to us.
- Purchases billing name, email, shipping/contact details if needed, and payment-related information processed by our payment providers (we do not store full credit card numbers on our own servers).
- Coaching-related information — details you voluntarily share in calls, messages, or intake forms so we can support you appropriately. You decide how much to share.
Information collected automatically
- Device and usage data IP address, browser type, device type, pages visited, referring URL, approximate location (city/region level), and timestamps.
- Cookies and similar technologies — small files or storage used to run the site, remember preferences, measure traffic, and (if/when enabled) support advertising. See the Cookies section below.
We do not intentionally collect sensitive health diagnoses through advertising forms. Anything you share about your experiences in coaching or forms is treated with care and used only to provide the service you requested.
3. How we use your information
We use personal information to:
- Respond to questions and provide customer support
- Schedule and deliver coaching calls, sessions, and related communications
- Process purchases and deliver digital products
- Send transactional emails (confirmations, receipts, booking reminders)
- Send optional marketing or educational emails if you opted in (you can unsubscribe anytime)
- Operate, secure, and improve the website
- Understand how people use our content (analytics)
- Show or measure advertising, including Google advertising services if/when used
- Comply with legal obligations and protect our rights and users’ safety
4. How we share information
We do not sell your personal information. We share information only as needed to run the business, including with trusted service providers who process data on our behalf:
- Payment processors — such as Stripe, to process payments securely
- CRM / website / booking platforms — such as GoHighLevel (GHL) / LeadConnector, for forms, funnels, CRM, booking, and messaging
- Email and messaging tools to send confirmations, newsletters, or follow-ups you requested
- Hosting, analytics, and advertising partners — including Google services described below, if/when used
- Professional advisors — such as accountants or attorneys, when reasonably necessary
- Legal and safety — when required by law, or to protect rights, safety, or property (including in cases of imminent harm)
If we ever transfer the business (for example, a merger or sale), information may transfer as part of that transaction, still subject to privacy protections.
5. Cookies and similar technologies
Cookies, pixels, local storage, and similar tools help the site work and help us understand usage. Categories may include:
- Essential / functional — needed for security, forms, bookings, and basic site operation
- Analytics — to understand traffic and improve content
- Advertising / remarketing — if/when enabled, to measure ads or show relevant ads on other sites
You can control cookies through your browser settings. Blocking some cookies may affect site features (for example, booking widgets).
6. Google services and advertising disclosure
We may use Google advertising and analytics technologies on this site, which may include Google AdSense, Google Analytics, Google Ads tags, and remarketing or similar features. These services may use cookies or similar technologies to serve ads based on your prior visits to this or other websites, and to help measure ad performance.
Third-party vendors, including Google, may use cookies to serve ads based on a users prior visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to this site and/or other sites on the Internet.
Your choices:
- You can opt out of personalized advertising by visiting Google Ads Settings.
- You can also visit aboutads.info (or optout.aboutads.info) for industry opt-out tools.
- Learn more about how Google uses data when you use partner sites or apps: policies.google.com/technologies/partner-sites.
We do not knowingly use advertising cookies or interest-based ads in a way intended to target children.
7. Children’s privacy
This website and our services are directed to adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please email us and we will delete it promptly.
8. Data retention
We keep information only as long as reasonably needed for the purposes described above—for example, to complete a booking or purchase, maintain records, meet legal or tax requirements, resolve disputes, or improve our services. Marketing list data is retained until you unsubscribe or request deletion, subject to any legal retention needs. When information is no longer needed, we delete or de-identify it where practical.
9. Your rights and choices
Depending on where you live, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing emails (unsubscribe link in emails, or email us)
- Object to or restrict certain processing, where applicable
To make a request, email [email protected] with “Privacy Request” in the subject line. We may need to verify your identity before fulfilling a request. We will respond within a reasonable time and as required by applicable law.
10. California / CPRA notice (brief)
If you are a California resident, you may have rights under the California Consumer Privacy Act as amended by the CPRA, including the right to know what personal information we collect, the right to delete, the right to correct, and the right to opt out of sale” or “sharing of personal information for cross-context behavioral advertising, where those terms apply.
We do not sell personal information for money. If we use advertising cookies or similar tools that could be considered sharing for cross-context behavioral advertising, you may opt out using the Google Ads Settings / aboutads.info tools above, or by emailing us. We will not discriminate against you for exercising your privacy rights.
11. International users
Our business is based in the United States (Florida). If you visit from outside the U.S., your information may be processed in the United States or other countries where our service providers operate. Those places may have different data-protection laws than your home country. By using the site, you understand that your information may be transferred to the U.S. for processing as described in this policy.
12. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute securitybut we work to keep your information safe and ask our providers to do the same.
13. Links to other sites
Our site may link to third-party websites or resources (for example, DV hotlines, social media, or booking widgets). Their privacy practices are their own. We encourage you to read their policies.
14. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Continued use of the site after changes means you accept the updated policy. For significant changes, we may also provide additional notice (for example, by email or a site notice) when appropriate.
15. Contact us
Questions about privacy or this policy?
The Mary McConnell
Email: [email protected]
Phone: 352-549-0356
Website: https://themarymcconnell.com